Delivery Information
Please note: due to a warehouse move, fabric, cushion, trimming and notebook orders placed after 12th December 2024 will be despatched from 2nd January 2025. Find out more >
| Furniture | 22nd September 2024 |
| Curtains and Blinds | 31st October 2024 |
| Headboards | 31st October 2024 |
| Wallpaper | 6th December 2024 |
| Paint | 11th December 2024 |
| Fabric, Cushions, Trimmings and Notebooks | 12th December 2024 |
Samples are sent by Royal Mail 1st Class post, free of charge and are usually delivered within 2-3 working days, excluding Sundays and Bank Holidays. Delivery may take an additional 1-2 days to more remote locations within the UK.
Samples are sent by Royal Mail International Standard. Delivery times can vary, see estimated timings with charges included below.
| Europe | £2.95 | Est. 5 working days |
| USA | £4.95 | Est. 7 working days |
| Rest of the World | £6.95 | Est. 10-14 working days |
- Free delivery on orders of £250 or more.
- Delivery charge of £6.95 for all non-fabric orders under £250*
- Delivery charge of £9.95 for all orders under £250* that include fabric.
*£3.95 for paint tester pots and notebooks up to £25 in value.
All items will require a signature on delivery.
- Free delivery on orders of £500 or more.
- Delivery charge of £17.50 for all orders under £500*
*£5.95 for paint tester pots and notebooks up to £25 in value.
All items will require a signature on delivery.
The below postcodes fall under our non-mainland & remote UK delivery charges. Delivery to these postcodes may take a little longer than stated above.
Highlands & Islands of Scotland: Postcodes AB31, AB33-38, AB45, AB52-56, FK17-21, IV, HS, KA27-28, KW, PA20-49, PA60-78, PH17-26, PH30-44, PH49-50, ZE
Northern Ireland, Isle of Man and Isles of Scilly: Postcodes BT, IM, TR21-25
You can find the estimated delivery time on the individual product pages and we will also confirm this at checkout. Guidelines to delivery timescales can be found below. Please note that delivery to remote areas within the UK may take up to an additional 3 days.
| Fabric, cushions, trimmings and notebooks | Delivered within 2-4 working days. If the order is required more urgently, please contact us. |
| Wallpaper | Delivered within approximately 9 working days. Delivery times may be extended for larger orders, please contact us for further information. |
| Wallpaper Paste | Delivered within 2-4 working days, or with wallpaper if ordered together. |
| Paint | Delivered within 5-6 working days. |
| Lampshades | Delivered within 2-3 weeks. |
| Curtains & blinds | Delivered within approximately 8 weeks. |
Most of our furniture is delivered using our two-man white glove service. The service* includes positioning the item in a room of your choice and disposal of the packaging. Small ottomans will be shipped by standard courier service (items Clyde, Hudson & Matilda). All furniture orders will require a signature on delivery.
Furniture delivery costs vary and are determined by the item size and delivery zone. We will always confirm the delivery cost at checkout, and you can also find a breakdown of delivery costs by zone below.
*Covid notice: Please note that the two-man white glove delivery service may be affected by the current Coronavirus pandemic and the courier will confirm this with you when they call to arrange delivery.
| Small ottomans (Clyde, Hudson & Matilda) | £15 (standard courier) |
| Large ottomans & headboards | £25 (white glove service) |
| All other furniture items | £50 (white glove service) |
| Small ottomans (Clyde, Hudson & Matilda) | £25 (standard courier) |
| Large ottomans & headboards | £50 (white glove service) |
| All other furniture items | £125 (white glove service) |
You can find the estimated time to delivery on the individual product pages. Guidelines as to delivery timescales can be found below.
| Headboards | Delivered within approximately 8 weeks. |
| Footstools & ottomans | Delivered within approximately 12-14 weeks. |
| Sofas & armchairs | Delivered within approximately 16 weeks. |
Our courier will always contact you beforehand to agree the delivery date. Once a delivery date is agreed, you will receive a four-hour delivery time slot. On the day of delivery itself, you will receive a call approximately an hour before the courier is due to arrive.
The below postcodes fall under our non-mainland and remote UK delivery charges. Delivery to these postcodes may take slightly longer.
Highlands & Islands: AB31+, HS1-9, IV7-11, IV14-28, IV40-49, IV51-56, IV63, KA27, KW, PA20-38, PA41-49, PA60-78, PA80, PH15-PH26, PH30-44, PH49-50, ZE
Northern Ireland, Isle of Man, Isle of Wight and Isle of Scilly: BT, IM, PO30-41, TR21-25
For delivery to areas outside of the UK (including Channel Islands), please contact us.
